นโยบาย HONDIT
นโยบายคืนเงิน
เนื้อหานโยบายมีเป็นภาษาอังกฤษ ข้อความต้นฉบับแสดงด้านล่าง
This policy applies to direct bulk orders paid through hondit's PayPal checkout. Shopee orders follow Shopee cancellation, return and refund procedures.
Scope
- This policy covers direct bulk orders placed on hondit and paid through PayPal.
- Shopee purchases must be managed through Shopee support and Shopee order pages.
Cancellation Before Dispatch
- A cancellation request can be reviewed before dispatch. Contact hondit as soon as possible with the order number and payment email.
Damaged, Incorrect or Missing Items
- Report damaged, incorrect or missing items within 7 days after receiving the parcel.
- Include the order number, order email, a clear description of the issue and photos that show the parcel and product condition.
- When hondit confirms that the issue is seller-side damage, incorrect shipment or missing items, hondit will arrange a suitable replacement, reshipment or refund route.
Change-of-Mind Returns
- Change-of-mind returns after dispatch are generally not accepted because bulk orders are prepared for a specific shipment and market.
Refund Method and Timing
- Approved refunds are processed through the original payment method and original payment currency.
- After a refund is approved, the payment provider may take 5-10 business days to reflect the refund.
Contact
- Email hondit.office@gmail.com with your order number, payment email and issue details.